IT Change Analyst
An independent insurance broker that provides a wide range of insurance solutions for both individuals and businesses. As an IT Change Analyst in the Change the Business team, you will play a key role in implementing and ensuring the adoption of IT and business-driven changes. Your expertise in change management will help create a culture of adaptability, ensuring projects deliver maximum value. Reporting to the IT Change Manager, you will work in a fast-paced environment, focusing on delivering projects smoothly, minimising disruption, and maximising benefits. Your contributions will support the organisation's growth and innovation through effective change management.
You will be responsible for:
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Collaborating with project teams and stakeholders to assess the impact of IT projects, developing change management plans, and implementing best practices to ensure smooth integration.
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Engaging with stakeholders at all levels, gathering requirements, addressing concerns, and aligning objectives between IT and business units.
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Creating clear communication plans, maintaining project documentation, and effectively sharing updates on changes, risks, and issues.
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Identifying training needs, developing training programs, coordinating sessions, and evaluating their effectiveness.
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Assessing the organization’s readiness for change, identifying potential challenges, and implementing strategies to foster acceptance.
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Monitoring the effectiveness of changes, addressing issues, and overseeing the transition to IT Service Delivery, while documenting lessons learned.
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Maintaining records of change management activities, analysing feedback, and preparing progress updates to improve future initiatives.
Required Qualifications
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Bachelor's degree in business, information technology, or a related field.
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Relevant certifications in change management are advantageous.
Experience
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Proven experience in change management, particularly within IT projects in a corporate environment.
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Strong understanding of change management methodologies, tools, and best practices.
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Experience in managing multiple tasks and priorities within complex projects.
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Proficiency in using change management software and tools.